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Terms & Conditions

Last updated: January 13, 2026

Welcome to ThreadStore. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using ThreadStore's website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

2. Use of Website

Eligibility

You must be at least 18 years old to make purchases on our website. By using our services, you represent that you are of legal age to form a binding contract.

Account Security

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Providing accurate and complete information

Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Scrape, copy, or harvest content from our website
  • Impersonate others or provide false information
  • Interfere with the proper functioning of the website

3. Products and Pricing

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. We reserve the right to correct errors and update information at any time.

Pricing

All prices are in US dollars unless otherwise stated. We reserve the right to:

  • Change prices at any time without notice
  • Correct pricing errors, even after an order is placed
  • Limit quantities or refuse service to anyone
  • Discontinue products at any time

Availability

All products are subject to availability. We cannot guarantee that items will be in stock. If an item becomes unavailable after your order is placed, we will notify you and provide a full refund.

4. Orders and Payment

Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or violation of these Terms.

Payment Processing

By providing payment information, you represent that:

  • You are authorized to use the payment method provided
  • The information you provide is accurate and complete
  • You will pay all charges incurred at the posted prices
  • Payment will be charged upon order confirmation

Taxes and Fees

You are responsible for all applicable taxes, duties, and fees. These charges are calculated at checkout based on your shipping address and the items in your order.

5. Shipping and Delivery

Shipping times and costs vary by location and shipping method. We process orders within 1-2 business days. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors beyond our control.

Risk of loss and title pass to you upon delivery to the carrier. Please inspect your package immediately upon receipt and report any damage or missing items within 48 hours.

6. Returns and Refunds

We offer a 30-day return policy on most items. Please refer to our Shipping & Returns page for complete details. Refunds are issued to the original payment method within 5-7 business days of receiving the return.

Final sale items, worn or damaged items, and items without tags are not eligible for return. We reserve the right to refuse returns that do not meet our policy requirements.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ThreadStore or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without express written permission. Any unauthorized use may violate copyright, trademark, and other laws.

ThreadStore® and our logo are registered trademarks. All other trademarks mentioned on our website are the property of their respective owners.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THREADSTORE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF OUR WEBSITE OR PRODUCTS.

Our total liability for any claim arising from your use of our services shall not exceed the amount paid by you for the product or service giving rise to the claim.

We do not warrant that our website will be uninterrupted, secure, or error-free. We are not responsible for technical failures, unauthorized access, or other circumstances beyond our reasonable control.

9. Indemnification

You agree to indemnify, defend, and hold harmless ThreadStore and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

10. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class actions or class arbitrations.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

ThreadStore Inc.

Email: legal@threadstore.com

Phone: 1-800-THREAD-1

Address: 123 Fashion Street, New York, NY 10001

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.